Privacy Policy
Last updated: August 15, 2026
This Privacy Policy explains how Vial Foundry collects, uses, and protects information you provide through VialFoundry.com.
Information We Collect
We collect information you voluntarily provide: name, institution, email, shipping details, and the contents of inquiries or messages you send us.
We automatically collect limited technical data (such as anonymized analytics) to operate and improve the site.
How We Use Information
To process and respond to order inquiries, provide customer support, send documentation and batch updates you request, and comply with legal obligations.
We do not sell your personal information to third parties.
Data Storage & Security
Order inquiries and contact data are stored in a secured database with row-level security. We apply reasonable administrative and technical safeguards to protect your data.
Email Communications
If you subscribe, we send batch availability and documentation updates. You may unsubscribe at any time using the link in our emails or by contacting us.
Your Rights
You may request access to, correction of, or deletion of your personal data by emailing support@vialfoundry.com.